Refund policy
Digital Product Refund Policy
1. Overview
Please note that all products available on this site are digital downloads. Due to the nature of digital content, all sales are final and non-refundable.
2. No Refunds
By completing your purchase, you acknowledge and agree that:
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Digital products are non-refundable: Once the purchase is completed and the download link is provided, access to the digital product is granted immediately and cannot be revoked.
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Risk of Use: The digital products are delivered in a format that can be easily replicated. For this reason, we cannot accept returns or provide refunds.
3. Exchanges & Credits
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No Exchanges: We do not offer exchanges or store credits for digital products.
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Erroneous Purchases: If you believe you have made an erroneous purchase (e.g., accidental purchase or duplicate order), please contact our customer service within 24 hours with your order details. While we do not offer refunds, we will review each case on an individual basis.
4. Technical Issues
We strive to ensure a smooth download experience. If you encounter technical issues (e.g., broken links, download errors), please reach out to our support team via email at admin@sunshinepatternco.com or using the contact us form. We will provide technical assistance and work to resolve any issues promptly.
5. Modifications to this Policy
We reserve the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on this page. It is your responsibility to review this policy periodically.
6. Contact Information
If you have any questions or concerns about our refund policy, please contact us at admin@sunshinepatternco.com